AIRCON AND ENGINEERING DIVISION
Natural Cool’s Aircon Division is the cornerstone of the Group’s business and a recognised leader in the Aircon mechanical ventilation market in Singapore. We are proud of our high service standards as we constantly upgrade the skills of our repair and servicing staff, to proactively respond to all types of Aircon service requests and situations.
Natural Cool also has in place a team of in-house Aircon specialists to handle more complex repair and servicing services in commercial and industrial spaces. These include public institutions such as schools, hospitals, warehouses, commercial buildings like offices, shopping malls, retail and F&B establishments. Typically, commercial and industrial services in such non-standard buildings are subject to a tendering process as specialised knowledge is required to handle more sophisticated engineering demands.
Over the years, Natural Cool has acquired the necessary skills and knowledge to provide solutions to tackle Aircon mechanical ventilation systems problems. In addition, our Commercial Service Team is specially trained to provide facilities management services such as space planning, asset management and preventive maintenance of Aircon for smooth and uninterrupted operation.
Natural Cool’s Aircon Division consists of our Commercial Installation Department, Trading Department and Mechanical & Electrical Department.
COMMERCIAL INSTALLATION DEPARTMENT
Natural Cool’s Aircon and Engineering Division is the cornerstone of the Group’s business and a recognised leader in the air-conditioning and mechanical ventilation (“ACMV”) market in Singapore. Apart from the wholesale trading and ACMV project management services, the division also provides mechanical & engineering, fire protection, facilities management and critical environment services.
TRADING DEPARTMENT
Our One-Stop ACMV Equipment and ACMV Installation Materials Distribution Hubs are located at Defu Lane 10 and Bukit Batok Street 23. We add value to our contractor customers enabling them to compete effectively in Singapore by best sourcing ACMV equipment and ACMV installation materials and accessories.
To do this, we represent all types of ACMV brands catering to the entire industrial, commercial and residential segments, such as Mitsubishi Electric, Daikin, Panasonic, LG, Midea, York, Carrier and Toshiba.
We also supply ACMV spare parts and accessories including installation materials such as brackets, refrigerant gas, copper coil, wire, insulation, trunking, drain pipe, and all other types of pipes and ducts, as well as industrial tools and equipment like refrigerant recovery machines, electrical drills, vacuum pumps and drain pumps. Customers such as ACMV contractors find it useful and convenient as these items are housed under one roof and strategically located at our outlets.
This capability helps to cement our Trading Department’s reputation as an established ACMV Distribution Hub within the ACMV industry.
MECHANICAL & ELECTRICAL DEPARTMENT
The Mechanical & Electrical (“M&E”) Department offers a range of service categories designed to meet the unique requirements of diverse client segments and various types of heating, ventilation and air-conditioning equipment.
Our Service & Installation (“S&I”) Team specialises in delivering ACMV maintenance and repair services to a wide array of residential customers.
Our Commercial Service (“CS”) Team is specifically trained to provide ACMV maintenance and repair, including retrofitting, for commercial buildings. Over the years, the CS Team has expanded their expertise to include integrated services, which cover a broad spectrum of M&E maintenance and repair tasks, including handyman services.
Our Chiller Services (“CH”) Team specialises in providing commercial building chiller maintenance, installation, and repair for our commercial clients. Backed by a highly skilled and experienced team, the CH Team is advancing to a new level by upgrading to a centralised monitoring and controlling system for commercial building chillers.
Our team possesses extensive experience and profound technical knowledge across all customer categories. We are dedicated to implementing corrective, predictive and preventive measures to ensure the highest levels of customer satisfaction. Equipped with advanced diagnostic and repair tools, our teams utilise a comprehensive maintenance checklist to thoroughly assess equipment conditions during servicing. With a fleet of vehicles enabling high mobility and island-wide coverage, we are well-positioned to promptly serve both commercial and residential clients. We firmly believe that our services provide a one-stop solution for all M&E needs.
In our pursuit of enhancing efficiency and productivity, we are prioritising the adoption of digitalisation systems to better align with evolving market demands in the digital era. Our existing Digital Operation Workflow Management System (CoolWorkFlo) is designed to accommodate modern asset management scenarios. This system, created with fast customer acquisition in mind, empowers us to offer an integrated approach to both internal and external workflow management. Going beyond simple tracking, it delivers significant benefits to our clients while streamlining backend operations.
JAD Solutions Pte. Ltd. (“JAD”) is a leading provider of
innovative critical environment solutions and services.
JAD specialises in laboratory system design, installation,
and construction, catering to a diverse range of
industries including pharmaceuticals, biotechnology,
healthcare and research institutions.
Over the years, JAD has developed a series of products
such as venturi valves, fume hoods and liquid desiccant
dehumidification air-conditioning.
JAD has a team of experts who are knowledgeable,
experienced and equipped with the latest technology
and industry best practice know-how. We believe in
continuous innovation and improvement, constantly
pushing boundaries to stay ahead of emerging trends
and evolving client requirements.
Furthermore, we also provide plumbing and sanitary
works through our subsidiary – Nam Fang Co Pte Ltd.
(“Nam Fang”). Nam Fang is a specialist in plumbing,
sanitary, gas and sewerage system design installation
and maintenance in both residential and commercial
projects.
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